Accessibility Statement

Last Updated: May 2026

The 12th Club (operated by B&EG investment) is fundamentally committed to digital inclusion. We believe that premium, high-end e-commerce experiences should be accessible to all users, regardless of ability or technology. We continuously strive to improve the user experience for everyone and rigorously apply relevant accessibility standards.

1. Conformance Status

We are fully committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. Our development process includes accessibility as a core requirement from design to deployment.

2. Cinematic Video Controls & UI Adjustments

Our website utilizes dynamic, cinematic background videos to provide a luxury browsing aesthetic. To ensure this design does not impede accessibility, we have engineered custom-built, fully keyboard-navigable video controls.

• Control Architecture: Every background video is wrapped with dedicated Play/Pause and Mute/Unmute toggle buttons.
• WCAG 1.4.2 Compliance: Videos auto-play strictly in a muted state to prevent unexpected audio disruptions.
• Keyboard Navigation: All controls meet the 48x48px minimum touch target size, feature clear focus states (focus-visible), and utilize ARIA states (aria-pressed, aria-label) to communicate status to screen readers effectively.
• Reduced Motion: We respect the CSS prefers-reduced-motion media query. Users who have enabled this setting at the OS level will experience a dramatically simplified UI with disabled transitions to prevent motion sickness.

3. Continuous Auditing and Testing

Digital accessibility is an ongoing effort. We employ continuous automated testing pipelines alongside periodic manual audits using assistive technologies (such as screen readers and keyboard-only navigation) to identify and rectify potential barriers across our product grids, cart interfaces, and checkout flows.

4. Feedback Mechanism and Support

We welcome your feedback on the accessibility of The 12th Club. If you encounter any accessibility barriers, find an element difficult to use, or require assistance completing a purchase, please reach out to us immediately.

• Email: officethe12th@gmail.com
• Mailing Address:
  B&EG investment
  8103 South Congress Ave
  Austin, Texas 78745
  United States
• Expected Response Time: We aim to acknowledge all accessibility-related feedback within 48 business hours and will work diligently to provide a functional workaround or permanent technical fix.